Zach Thomas
Full-time Network Technician and aspiring Network Operations Engineer.I specialize in IT infrastructure, network automation, and system performance. Outside of tech, I’m certified in CPR instruction, a commissioned notary public, and enjoy building useful solutions that blend design, logic, and hands-on problem solving.
Work Experience
Airport Network Technician
Horry County Department of Airports
March 2022 – Present
Key Responsibilities:
- Provide high-level technical support to airport staff, airlines, and tenants.
- Install, configure, maintain, and operate critical IT systems, including:
- Network Infrastructure Administration (switches, wireless networks)
- Telephony Systems
- Security & Access Control Systems
- Virtualization & Server Management (VMware)
- Active Directory & User Management
- Various hardware and software solutions
- Troubleshoot and resolve IT issues efficiently, ensuring minimal downtime.
- Collaborate with management and stakeholders to evaluate and implement new technologies.
- Leverage strong analytical and problem-solving skills to enhance system performance and reliability.
Technology Assistant
Horry County Fire & Rescue
September 2019 – March 2022
Supported the Technology Specialist in managing and maintaining critical IT systems for the fire department. Delivered hands-on technical support, handled user and device management, and ensured operational readiness for communication, computing, and reporting systems used in emergency services.
Key Responsibilities:
- Assisted with setup, maintenance, and troubleshooting of PCR (Patient Care Report) and MDT (Mobile Data Terminal) computers in emergency vehicles and stations.
- Provided day-to-day support for the ESO RMS system, including user access and basic troubleshooting.
- Performed user management tasks, including account creation, access changes, and password resets.
- Troubleshot and resolved issues with desktops, laptops, radios, and pagers used throughout the department.
- Coordinated ID card creation and management for personnel access and identity verification.
- Oversaw the handling, replacement, and basic programming of pagers used for dispatch and emergency alerting.
- Packaged and tracked computers and other equipment for off-site repairs, maintaining repair records.
- Conducted QA reviews of medical and fire incident reports to ensure documentation accuracy and compliance

I work full-time in network operations and am actively advancing toward a dedicated role as a Network Operations Engineer. Outside of work, I’m a certified CPR instructor, commissioned notary public, and a hands-on problem solver who enjoys exploring technology from both practical and creative angles.
To enhance my infrastructure and automation work, I’m learning full-stack development to build internal dashboards and tools using Python, JavaScript, Node.js, and React. I’m also experimenting with 3D printing, design, and other hands-on tech projects.
This site is a collection of my professional experience, personal projects, and ongoing exploration into making technology more useful, efficient, and human-centered.
Education & Certifications

Aruba Certified Switching Associate (ACSA)
Hewlett Packard Enterprise
Certified May 20, 2024
Certified in foundational enterprise networking with a focus on Aruba’s switching portfolio and network architecture. Demonstrated knowledge of VLANs, link aggregation, spanning tree, Layer 2/3 switching, IP routing, and network management using ArubaOS-Switch CLI and Aruba Central. Capable of configuring, managing, and troubleshooting small to mid-size enterprise campus networks.
Limestone University
Bachelor of Science – Internet Management Web Development
Class of 2012
Completed a focused undergraduate program covering foundational web development and internet hosting technologies. Gained hands-on experience with cPanel-based website administration, front-end development using HTML and CSS, and data structuring with XML. Built a working knowledge of web hosting environments, basic site deployment, and content management through graphical control panels.
