Zach Thomas

Full-time Network Technician and aspiring Network Operations Engineer.

I specialize in IT infrastructure, network automation, and system performance. Outside of tech, I’m certified in CPR instruction, a commissioned notary public, and enjoy building useful solutions that blend design, logic, and hands-on problem solving.

My JourneyMy Projects

Work Experience

Airport Network Technician

Horry County Department of Airports

March 2022 – Present

 

As an Airport Network Technician, I am responsible for managing and maintaining the airport’s proprietary shared-use/common-use system, ensuring seamless technology operations for airline tenants, airport staff, and other stakeholders. My specialization in network infrastructure enables me to provide reliable, secure, and efficient connectivity across the airport.

Key Responsibilities:

  • Provide high-level technical support to airport staff, airlines, and tenants.
  • Install, configure, maintain, and operate critical IT systems, including:
    • Network Infrastructure Administration (switches, wireless networks)
    • Telephony Systems
    • Security & Access Control Systems
    • Virtualization & Server Management (VMware)
    • Active Directory & User Management
    • Various hardware and software solutions
  • Troubleshoot and resolve IT issues efficiently, ensuring minimal downtime.
  • Collaborate with management and stakeholders to evaluate and implement new technologies.
  • Leverage strong analytical and problem-solving skills to enhance system performance and reliability.

Technology Assistant

Horry County Fire & Rescue

September 2019 – March 2022

 

Supported the Technology Specialist in managing and maintaining critical IT systems for the fire department. Delivered hands-on technical support, handled user and device management, and ensured operational readiness for communication, computing, and reporting systems used in emergency services.

Key Responsibilities:

  • Assisted with setup, maintenance, and troubleshooting of PCR (Patient Care Report) and MDT (Mobile Data Terminal) computers in emergency vehicles and stations.
  • Provided day-to-day support for the ESO RMS system, including user access and basic troubleshooting.
  • Performed user management tasks, including account creation, access changes, and password resets.
  • Troubleshot and resolved issues with desktops, laptops, radios, and pagers used throughout the department.
  • Coordinated ID card creation and management for personnel access and identity verification.
  • Oversaw the handling, replacement, and basic programming of pagers used for dispatch and emergency alerting.
  • Packaged and tracked computers and other equipment for off-site repairs, maintaining repair records.
  • Conducted QA reviews of medical and fire incident reports to ensure documentation accuracy and compliance
With over a decade of experience in systems and network management, I focus on building smarter, more reliable IT infrastructure. My specialties include network automation, performance tuning, and data visualization — using custom tools to simplify complex problems.

I work full-time in network operations and am actively advancing toward a dedicated role as a Network Operations Engineer. Outside of work, I’m a certified CPR instructor, commissioned notary public, and a hands-on problem solver who enjoys exploring technology from both practical and creative angles.

To enhance my infrastructure and automation work, I’m learning full-stack development to build internal dashboards and tools using Python, JavaScript, Node.js, and React. I’m also experimenting with 3D printing, design, and other hands-on tech projects.

This site is a collection of my professional experience, personal projects, and ongoing exploration into making technology more useful, efficient, and human-centered.

Education & Certifications

Aruba Certified Switching Associate (ACSA)

Hewlett Packard Enterprise

Certified May 20, 2024

Certified in foundational enterprise networking with a focus on Aruba’s switching portfolio and network architecture. Demonstrated knowledge of VLANs, link aggregation, spanning tree, Layer 2/3 switching, IP routing, and network management using ArubaOS-Switch CLI and Aruba Central. Capable of configuring, managing, and troubleshooting small to mid-size enterprise campus networks.

Verify on Credly

Limestone University

Bachelor of Science – Internet Management Web Development

Class of 2012

Completed a focused undergraduate program covering foundational web development and internet hosting technologies. Gained hands-on experience with cPanel-based website administration, front-end development using HTML and CSS, and data structuring with XML. Built a working knowledge of web hosting environments, basic site deployment, and content management through graphical control panels.